Design/Build Services
PLAN, DESIGN, MANAGE
Work with our expert studio designers to:
PLAN
Our designers ingeniously fit people and things into space. We can start with your home, business or health care facility, assess your needs, and plan the RIGHT space solution.
BYO – refers to “Build Your Own”. These two sub-sections explain what information you should consider when planning the project.
DESIGN
We will design your space to be both comfortable and functional, choosing from a seemingly infinite range of products and custom work surfaces.
MANAGE
Our studio will coordinate and oversee the entire project from beginning to end. We work with builders, interior designers, architects and you- the owner-to ensure that you get the results you expect, on budget and on time.
INSTALLATION
Our trained technicians provide professional and precise installations, making certain that the quality of the installation matches the quality of the furniture itself.
If your needs change, our studio design services are available to help you with space design changes.
Quality
In the average business, for every customer who bothers to complain, there are 26 other who will remain silent.
The average “wronged” customer will tell 8 to 16 other people. (10 percent will tell more than 20)
91 percent of unhappy customers will never purchase goods or services from you again.
If you make an effort to remedy a customer’s complaints, 82 to 95 percent will stay with you.
It costs about five times as much to attract a new customer as it does to keep an old one.